DipIETE
– ET/CS (NEW SCHEME) – Code: DE99 / DC99
Subject: COMMUNICATION SKILLS & TECHNICAL WRITING
Time: 3 Hours
Max. Marks: 70
NOTE: There are 9 Questions in all.
· Question 1 is compulsory and
carries 20 marks. Answer to Q.1 must be written in the space provided for it in
the answer book supplied and nowhere else.
· Out of the remaining EIGHT
Questions answer any FIVE Questions. Each question carries 10 marks.
Q.1 Choose
the correct or the best alternative in the following: (2
10)
a. Communication
involves __________ of thoughts between two parties.
(A) exchange (B) transfer
(C) transmission (D) dispatch
b. In downward communication,
messages go from ________.
(A) lower level to higher authority
(B) higher
authority level to the lower levels
(C) one authority to another of equal level
(D) one
department to another
c. Semantic
barriers are caused by difference in ______________.
(A) age between sender and receiver
(B)
environment
(C) individual understanding of meaning of words
(D)
accepting other’s ideas.
d. Unless
you maintain _________ you cannot even hear what another person is saying.
(A) discipline (B) silence
(C) order (D) none of these
e. Choose
the subscription for a letter for job.
(A) Yours sincerely (B) Yours truly
(C) Yours affectionately (D) Yours faithfully
f. __________
gives unity and coherence to your report and makes it a valuable document.
(A) Comprehensiveness (B) Precision
(C) Analysis (D) Research
g. In
group discussion, the most important quality is __________.
(A) to remain silent (B) relevant participation
(C) active participation (D) dominant attitude
h. Antonym of opaque is __________.
(A) Clear (B)
Concrete
(C) Prominent (D) Conspicuous
i. Synonym
of paucity is ___________.
(A) Surplus (B) Scarcity
(C) Presence (D) Richness
j. Interviews
are conducted to bring out the _________ traits of the candidate.
(A) personal (B) family
(C) personality (D) physical
Answer
any FIVE questions out of EIGHT questions.
Each
question carries 10 marks.
Q.2 a. Differentiate
between formal and informal channels of communication. List some of the merits
of grapevine. (2+4)
b. What
are the advantages of electronic communication over the conventional ones? (4)
Q.3 a. Describe
some of the elements of formal writing. (6)
b. What
are the main points to remember while writing a ‘Resume’? (4)
Q.4 a. Describe
some of the norms of how to communicate effectively in a pluralistic society
like
b. Briefly
comment on the following reading styles: (4)
(i) Labeling
(ii) Skimming
(iii)
Scanning
(iv) Sampling
(v) Studying
Q.5 a. Distinguish
between two styles of communication, viz., one way communication, and two way
communication. (6)
b. By
what tactics can a speaker make his speech effective?
(4)
Q.6 a. Enumerate the points (with brief explanation)
that are taken into consideration for writing a good report?
(6)
b. What
are the methods of collecting data for writing a report? (4)
Q.7 a. What skills are required to be developed for
receiving telephone calls? (6)
b. What
skills are required for preparing Agenda and Minutes? (4)
Q.8 a. What
are the few questions that crop up in all interviews? (6)
b. Write
a note on Psychrometric test. (4)
Q.9 India’s teeming millions are a big
deterrent to its economic development. Discuss.
(10)