Code-DC17                             Subject: MANAGEMENT INFORMATION SYSTEMS

Time: 3Hr.                                                                                                 Max Marks: 100

NOTE: There are 9 Questions in all.

· Question 1 is compulsory and carries 20 marks. Answer to Q. 1. must be written in the space provided for it in the answer book supplied and nowhere else.

· Out of the remaining EIGHT Questions answer any FIVE Questions. Each question carries 16 marks.

· Any required data not explicitly given, may be suitably assumed and stated.

Q.1     Choose the correct or best alternative in the following:                                     (2x10)

      a.   Decision support system helps to take

(A)  Strategic decision              (B)  Tactical decision

(C)  Operational decision                      (D)  All of the above

      b.   Which of the following is operational decision?

(A)  Machine settings                            (B)  Determine pricing

(C)  Change inventory method  (D)  Inventory valuation

      c.   PGP system is used on internet to

(A)  Encrypt e-mail messages                (B)  Encrypt  credit card transmission

(C)  Decrypt e-main messages  (D)  Decrypt  credit card transmission

      d.   Prepurchase support provides the

(A)  User Identification             (B)  Payment Validation

(C)  Resolving Problems                       (D)  Static data sites    

      e.   Advertising information system is example of

(A)  Tactical information system

(B)  Strategic Information system

(C)  Transaction processing system

(D)  Operational information system

      f.    Status inquiry system, data analysis system, information analysis system  are types of

(A)  TPS                                              (B)  DSS

(C)  GDSS                                           (D)  CBIS

      g.   CRM stands for

(A)  Consumer related management

(B)  Customer relationship management

(C)  Customer related management

(D)  Customer role in management

      h.   Which of the following is the feature of Decentralized MIS

(A)  Data sharing

(B)  Less duplication

(C)  Personalized machines for users.

(D)  Efficient use of resources

      i.    Processes in DFD are usually drawn as

(A)  Oval                                              (B)  Circle

(C)  Dashed line                                   (D)  Solid line

      j.    Which of the following is not the attribute of Data quality

(A)  Integrity                                         (B)  Multitasking

(C)  Time                                             (D)  Quality

Answer any FIVE questions out of EIGHT questions

Each question carries 16 marks

Q.2     a.   Describe how seven basic trends in today‘s business environment are related to MIS. (8)

             b.   What is encryption? What are the advantages and disadvantages of dual key encryption compared to single key encryption?                                                                                                             (8)

Q.3     a.    What is meant by data quality? Give three examples of problems with data quality.   (8)

             b.   How do you join tables with QBE with SQL? Explain with examples.                       (8)

Q.4     a.    What tasks are performed by a database administrator?                                           (8)

             b.   What are the primary features and capabilities of an enterprise resource planning system?    (8)

Q.5     a.    What are the uses of models? Also describes the problems you might encounter using model.          (8)

             b.   What steps are involved in creating a expert system?                                                (8)

Q.6     a.    What are the major differences between a decision support system and experts system?      (8)

             b.   What are the costs and dangers of strategic implementation?                                    (8)

Q.7     a.    How is system analysis approach different in new system requirement as against existing one?          (8)

             b.   What alternative methods are being used to develop information system?                  (8)

Q.8     a.    What are the basic roles of MIS department?                                                          (8)

             b.   What are the potential advantages of outsourcing computer facilities? What are the drawbacks?      (8)

Q.9           Write short notes on  following:

                   (i)   Components  of DFD

                   (ii)  JAD( Joint application design)

                   (iii) Firewalls

                   (iv) Re-Engineering                                                                                                (16)