AMIETE – CS (OLD SCHEME)

Code: AC22                                        Subject: MANAGEMENT INFORMATION SYSTEMS

Time: 3 Hours                                                                                                     Max. Marks: 100

NOTE: There are 9 Questions in all.

· Question 1 is compulsory and carries 20 marks. Answer to Q. 1. must be written in the space provided for it in the answer book supplied and nowhere else.

· Out of the remaining EIGHT Questions answer any FIVE Questions. Each question carries 16 marks.

· Any required data not explicitly given, may be suitably assumed and stated.

Q.1       Choose the correct or the best alternative in the following:                                 (2 10)

       a.   The study of Management Information System doesn’t include the activities of  

(A) finding the user’s requirement.

(B) procuring the hardware and software requirements.

(C) solving the labour problems.

(D) maintaining the systems.

      b.   Which of the following is not component of a computer?

(A) Keyboard                                      (B) Central Processing Unit (CPU)

(C) Router                                            (D) RAM

      c.   Which of the following has the highest access speed?

(A) Magnetic Tape                               (B) Optical Disks

(C) Magnetic Disks                              (D) Semiconductor Memory

      d.   Which of the following is application software?

(A) UNIX                                            (B) Active X

(C) Tally                                               (D) Web Browser

      e.   Which of the below has maximum transmission speed?

(A) WiFi                                              (B) Ethernet

(C) ISDN                                             (D) ATM

      f.    Which of the following type of Information system be most suitable for CEO/ Head of any company?

(A) Process Control System                 (B) Executive Information System

(C) ERP System                                   (D) Geographic Information System

      g.   The information system that is designed for highly unstructured and non programmable decision situations is 

(A) Executive Information System.       

            (B) Management Information System.

(C) Geographic Information System.    

            (D) Transaction Processing System.

      h.   Which of the following disciplines is not involved directly with Management Information System?

(A) IT Hardware                                  (B) IT Software

(C) Process Modeling                           (D) Bio Chemistry

      i.    Data Integrity refers to

(A) modification of data.                       (B) privacy of data.

(C) appropriateness of data.                 (D) relevance of data.

     j.     Which of the following risk is associated directly with outsourcing of information systems activities

(A) project gets delayed.

(B) high dependence on outsourcing vendor.

(C) more errors.

(D) project completed before deadline.

Answer any FIVE Questions out of EIGHT Questions.

Each question carries 16 marks.

  Q.2     a.   What do you understand by Management Information System?                           (4)

              b.   What is the role played by Management Information System in business organizations?  Give examples.                                                                 (8)

              c.   What are the constituents of an Management Information System?                      (4)

Q.3     a.   What are the potential benefits and costs to disintermediation that can be accomplished with e-business?                                                                (12)

              b.   What are the security issues in an MIS in a business organization?                       (4)

  Q.4     a.   Different levels of management have different information requirements.  Explain giving suitable examples.                                                               (8)

                    b.                                                        What are the different types of Information systems?  How do these help business managers in decision making.                                                         (8)

  Q.5     a.   What are the different hardware components that may be used by an MIS?        (4)

              b.   What is the value chain and how it is used to search for competitive advantage?                  (7)

              c.   What role is played by information system in improving quality management?                      (5)

Q.6     a.   What is the role of Database Management in Information System?                      (4)

              b.   What is Enterprise Resource Planning?  How does ERP lead to integration of business process in a company?                                                                                                          (8)

c.   How does MIS help in managing customer interactions in a better way.  Give examples.                 (4)

  Q.7     a.   What is the role of Decision Support System in decision making?  What are the constituents of a Decision Support System?                                 (7)

                    b.                                                        What is an Expert System?  Under what situations an Expert System is useful?  Give examples.                                                                                   (5)

              c.   Write a brief note on knowledge Management in a business organization?           (4)

Q.8     a.   What do you understand by electronic business?  How does a company gain competitive edge by adopting electronic business system?                  (7)

                    b.                                                        What are the different stages in System Development Life Cycle (SDLC)?                                             (5)

c.   What are the advantages and limitations of following SDLC approach?  Name the alternative techniques of System Development.                          (4)

  Q.9     a.   What are the issues involved in outsourcing Information Systems to external vendors?                     (5)

                    b.                                                        What are the activities involved in MIS maintenance?          (5)

c.   It is difficult to measure the returns from MIS.  Comment.  How can a manager measure the usefulness of an MIS?                                                  (6)