Code-DC17                              Subject: MANAGEMENT INFORMATION SYSTEMS

Time: 3Hr.                                                                                                 Max Marks: 100

NOTE: There are 9 Questions in all.

· Question 1 is compulsory and carries 20 marks. Answer to Q. 1. must be written in the space provided for it in the answer book supplied and nowhere else.

· Out of the remaining EIGHT Questions answer any FIVE Questions. Each question carries 16 marks.

· Any required data not explicitly given, may be suitably assumed and stated.

Q.1      Choose the correct or best alternative in the following:                                    (2x10)

      a.   Decision support systems help to take

(A) Strategic decision                                 (B) tactical decision

(C) Operation decision                               (D) all of the above

      b.   The MIS structured with one main computer system is called a

(A) distributed MIS structure                      (B) hierarchical MIS structure

(C) centralized MIS structure                      (D) decentralized MIS structure

      c.   A language for simulating models of business activity is

(A) SPSS                                                   (B) DL/I                

(C) GPSS                                                  (D) COBOL

      d.   Which of the following types of decision making would depend heavily on real time information?

(A) Strategic                                               (B) tactical            

(C) operational                                           (D) non programmable

      e.   The limits imposed by the firm itself or its environment on the decision maker are called

(A) parameters                                           (B) constraints                   

(C) constructs                                             (D) perimeters

      f.    ____________ decisions concern the execution of specific tasks to assure that they are carried   efficiently and effectively.

(A) Tactical                                                (B) Strategic                      

(C) Operational                                          (D) Management

      g.   The DBA is

(A) a person                                               (B) a computer device

(C) a communication technique                   (D) none of the above

      h.   Processes in DFD are usually drawn as

(A) Oval                                                     (B) Circle

(C) Dashed line                                          (D) Solid line

      i.    The process of changing from the old system to the new system is known as

(A) Documentation                                     (B) Production

(C) Maintenance                                         (D) Conversion

      j.    URL stands for

(A) uniform resource locator                       (B) universal read library

(C) ultraviolet radiation locator                    (D) None of the above.

Answer any FIVE questions out of EIGHT questions

Each question carries 16 marks

Q.2     a.   Explain different types of information systems.                                                          (6)

             b.   Explain relationship between organization and information systems.                           (5)

             c.   Describe the basic roles of MIS department.                                                            (5)

  Q.3     a.   Explain E-Commerce. Discuss the M-Commerce in reference to scale.                     (8)

             b.   What risks are involved in transactions? How are the risks handled in

                   E-commerce?                                                                                                          (8)

Q.4     a.   Explain the role of Internet in Business Applications?                                                (8)

             b.   What is Firewall? How does it protect company from Internet attacks?                     (8)

Q.5     a.   What do you understand by GDSS? How it is different from DSS? State the limitations of GDSS.   (8)                                                                                                                                                                         (8)

             b.   Why is a DBMS important for E-business?                                                              (4)                                                                                                                                                                       (8)

             c.   What is normalization? Why it is important?                                                              (4)

Q.6     a.   Explain system development with reference to organizational change?                      (5)

             b.   What is the role played by information system in improving quality management?       (8)

             c.   Briefly explain when it is appropriate to use divide and conquer technique?               (3)

Q.7     a.   Differentiate between DSS and ES.                                                                          (8)                                                                                                                                                                                               (16)

             b.   For a large manufacturing firm, who are the customers? How many different types of customers can these be?                                                                                                                               (6)

c.   Define SQC (statistical quality control).                                                                    (2)

Q.8           Briefly explain the following terms:                                                                                                                                                                                                                                                                   (8)

                   (i) ‘What-if’ analysis

                   (ii) Geographical Information system (GIS)

                   (iii) Components of expert system

                   (iv) Knowledge management                                                                                (4x4)

Q.9     a.   What is role of dataflow diagram in analyzing systems?                                            (5)

             b.   What methods exist to create Information system?                                                    (5)                                                                                                                                                                       (5)

             c.   What are the advantages of outsourcing computer facilities? Also discuss its drawbacks.     (6)                                                                                                                                                             (6)