Code: AC22                                        Subject: MANAGEMENT INFORMATION SYSTEMS

Time: 3 Hours                                                                                                     Max. Marks: 100

NOTE: There are 9 Questions in all.

· Question 1 is compulsory and carries 20 marks. Answer to Q. 1. must be written in the space provided for it in the answer book supplied and nowhere else.

· Out of the remaining EIGHT Questions answer any FIVE Questions. Each question carries 16 marks.

· Any required data not explicitly given, may be suitably assumed and stated.

Q.1       Choose the correct or best alternative in the following:                                         (2x10)

       a.   System specifications are used to

(A) describe system flows.

(B) get an accurate picture of the system.

(C) avoid ambiguity

(D) all the above

      b.   Decision tables are made prior to making a/an

(A) flow chart                                       (B) algorithm

(C) program                                         (D) task analysis

      c.   Top management is more interested in

(A) strategic decisions                           (B) day – to day operations

(C) tactical decisions                             (D) none of the above

      d.   A feasibility study should focus on

(A) operational feasibility                      (B) technical feasibility

(C) economic feasibility             (D) all of the above

      e.   Cost- Benefit Analysis

(A) compares the cost, with the benefits, of introducing a computer based system.

(B) estimates the hardware and software costs.

(C) evaluates the tangible and non-tangible factors.

(D) all of the above

      f.    Which of the following tools is not normally used during system analysis ?

(A) system flowchart                             (B) question checklist

(C) grid chart                                        (D) program flowchart

      g.   The feedback loop in the general systems model is represented by

(A) data flow                                        (B) decision flow

(C) information flow                              (D) all of the above

      h.   As alternatives are evaluated, the best one is recognized as the one

(A) best enabling the system to meet its objectives

(B) representing lowest cost

(C) with the most advantages

(D) with the least disadvantages

      i.    Information is produced by processing data from which of the following sources?

(A) data provided by higher levels of management.

(B) data provided by lower levels of management.

(C) internally / externally generated data

(D) all of the above.

     j.     A characteristic of MIS is:

(A) user-oriented information

(B) restrictions on the system’s size to inhibit future growth.

(C) priority for data handling over the output of decision-oriented          information

(D) all of the above

Answer any FIVE Questions out of EIGHT Questions.

Each question carries 16 marks.

  Q.2     a.   Explain the role of MIS in an organization.                                                          (8)

              b.   Give three functions of a manufacturing firm and show how MIS could help to integrate these functions.                                                                 (8)

Q.3     a.   What is the need of computer based information systems in an organization.                        (5)

              b.   (i)  Explain the following terms:  Browser  and  Server

                    (ii) What issues are important when selecting servers for e-business applications?                (5+6)

  Q.4     a.   Explain in brief the key areas which should be addressed while designing an organizational structure.                                                                      (8)

                    b.                                                        How does data independence make it easier to design and maintain computer applications?                                                                                      (8)

  Q.5     a.   List the characteristics of a decision support system and GDSS.                          (8)

              b.   How are expert systems used in e-business?                                                       (8)

Q.6     a.   What are major differences between a decision support system and an expert system?                    (8)

              b.   Illustrate some important methods of acquiring competitive advantage.                (8)

  Q.7     a.   Why did so many early e-commerce firms failed?                                               (8)

                    b.                                                        What is the role of object-oriented design, particularly class diagram in analysing the system?                                                                                      (3)

              c.   Explain software maintenance. Why is it difficult to maintain software?                 (5)

Q.8     a.   Explain the strengths and weaknesses of systems development life cycle (SDLC).               (8)

                    b.                                                        Explain outsourcing? What is the primary advantage of outsourcing?                                                           (8)

  Q.9     a.   What do you mean by maintenance of MIS? How many types of maintenance is there? Also list the problems that arise in the area of maintenance.                                                                   (8)

                    b.                                                        How does Internet affect centralization and decentralization of information within a company?                                                                           (8)