Code: DC-17                                       Subject: MANAGEMENT INFORMATION SYSTEMS

Time: 3 Hours                                                                                                     Max. Marks: 100


NOTE: There are 9 Questions in all.

·      Question 1 is compulsory and carries 20 marks. Answer to Q. 1. must be written in the space provided for it in the answer book supplied and nowhere else.

·      Out of the remaining EIGHT Questions answer any FIVE Questions. Each question carries 16 marks.

·      Any required data not explicitly given, may be suitably assumed and stated.


Q.1      Choose the correct or best alternative in the following:


a.       VAN means


                   (A)  Value-added network.                  (B) Visible-added network.  

(C)    Very- advanced network.            (D)  None of the above.


b.      What is the name of the software package that allows people to send electronic mail along a network of computer and workstations?


                   (A)  Memory resident package            (B)  Project management package

(C)  Data communication package       (D)  Electronic mail package


c.       Which of the following is not used in LANs?                             


                   (A)  Computer                                     (B)  Modem

(C)  Printer                                          (D)  Cable


d.      The first items defined for a new system are its


                   (A) Inputs                                            (B)  Processing requirements

(C) Outputs                                         (D) File formats


e.       The “big picture” diagram of a system is the


                   (A) Logic diagram                               (B)  Block diagram

(C) system flowchart                            (D)  Program flowchart


f.        Announcement of MIS implementation is made by


                   (A)  The President                               (B)  Block diagram

(C)  Operational level managers           (D)  all of the above


g.       The DBA is


                   (A) a person                                        (B) a computer device

                   (C) a communication technique            (D) none of the above


             h.  MIS constraints are imposed by


(A)   The firm’s managers                      (B) The firm’s finance

(C) The environment                            (D) All of the above


             i.   The most straightforward resource flow is  


(A) manpower                                     (B) machines

(C) material                                         (D) money


j.        Management is linked to the information processor by


                   (A)  decisions.                                     (B)  data.

                   (C)  both (A) and (B).                       (D)  neither (A) nor (B).



Answer any FIVE Questions out of EIGHT Questions.

Each question carries 16 marks.


  Q.2     a.   Define MIS. Describe the need and impact of MIS in organization.                 (2+6)


             b.   Explain the following terms:-

(i)                  Bitmap image.

(ii)                Random access memory.

(iii)               Parallel processors.

(iv)              Optical character recognition.                                                 (2x4)


  Q.3     a.   What is a decision-support system (DSS)? How does it differ from a management information system (MIS)?                                                (2+3)


             b.   Describe the basic components of a DSS.                                                          (6)


             c.   Define Expert systems. Differentiate between forward chaining and backward chaining.                   (1+4)  


  Q.4     a.   What are the key elements of database environment? Describe the major challenges in building a database environment.                                        (4+6)


             b.   What is the concept of ERP? What role does technology play in ERP implementation?                    (1+5) 


  Q.5     a.   What is Electronics Data Interchange (EDI)? Differentiate between proprietary EDI and commercial EDI.                                                           (1+5)


             b.   Differentiate between:

                   (i) Centralization and Decentralization of information system.                                   

                   (ii) Electronic commerce and mobile commerce.                                             (4+6)


  Q.6     a.    Describe four techniques that can be used to gain competitive advantage.            (8)


             b.   What is encryption and decryption? How is encryption used for data security?                    (4+4)


  Q.7     a.   Describe the steps of system development life cycle.                                           (8)


             b.   Differentiate between:

(i)                  Prototyping and rapid application development (RAD)                   

(ii)                System analysis and system design.                                        (4+4)


  Q.8     a.   List the functions of a database administration (DBA).                                         (8)


             b.  What are the benefits of Executive Support Systems (ESS)? How do they enhance managerial decision-making?                                               (8)                                                             


    Q.9         Write short note on:

(i)                  Mobile Commerce

(ii)                Data Mining

(iii)               Outsourcing.

(iv)              Computer Security Controls.                                          (4x4 = 16)