Time: 3 Hours Max. Marks: 100


NOTE: There are 9 Questions in all.

      Question 1 is compulsory and carries 20 marks. Answer to Q. 1. must be written in the space provided for it in the answer book supplied and nowhere else.

      Out of the remaining EIGHT Questions answer any FIVE Questions. Each question carries 16 marks.

      Any required data not explicitly given, may be suitably assumed and stated.

Q.1 In this question (parts a to h), some of the sentences have an error and some have none. Each sentence has three divisions (A), (B) and (C). Find out which part of the sentence has an error and indicate that in the space provided for it in the Answer Book against the appropriate question number (i.e. A, B, C etc.). If there is no error in the sentence, then write (D) against that Question in the Answer Book. (20)

a.       My mother always (A)/cooks herself (B)/ in the evening(C) /No error (D)

b.      Her autobiography is more interesting (A)/than any book (B)/I have read. (C) /No error. (D)

c. One student only(A)/came in (B)/ late yesterday (C)/ No error. (D)

d.      It was a secret between my parents,(A)/ not to be circulated(B)/ between my brothers and sisters.(C)/No error. (D)


e.       Firstly (A)/ I have no money,(B)/ secondly I have no time. (C)/No error. (D)


f. Please remember me(A)/ to bring(B)/ some cakes.(C)/ No error. (D)


g. He has(A)/ been sick(B)/ for three years now. (C)/ No error. (D)


h. This photograph,(A)/ is the best(B)/ of the two. (C)/No error. (D)


i. She asked (A)/why I(B)/ was laughing? (C)/ No error. (D)


j.        Carlyle wrote The French Revolution(A)/ and I saw a quotation from it(B)/ in the Times recently(C)/ No error. (D)


Answer any FIVE Questions out of EIGHT Questions.

Each question carries 16 marks.

Q.2 Describe the two phases in the process of communication. What should be the goal of communication? (16)

Q.3 Write an essay of about 400 words on any ONE of the following:-


The impact of liberalisation on Indian industry has been an unmixed blessing. Discuss.

The role of media in exposing corruption in public life. (16) (16)


Q.4 List some of the prominent barriers to communication? How can these barriers be overcome for effective communication? (16)


Q.5 During the last three centuries, there has been an unprecedented expansion of technical vocabulary. Describe importance of technical vocabulary for experts. (16)


Q.6 What are the advantages and disadvantages of oral communications? (16)



Q.7 Communication serves as an instrument to measure the success or growth of an organisation. Do you subscribe to this view? Give a reasoned answer. (16) (8) (8)


Q.8 a. Differentiate the following:-

(i)                  Recommendation memos and information memos.

(ii)                A technical paper and an article. (8)


b. (i) Enumerate some fundamentals for designing on the display of information.


(ii) What are the essentials of professional presentation? (8)


Q.9 Describe different types of reports. Mention the importance of reports as a basic management tool used in decision making. (16)